Privacy Policy
Privacy Policy
Last updated: May 2026
At Norven, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use and protect your information when you visit our store or make a purchase.
Information We Collect
When you visit or make a purchase from Norven, we collect certain information from you, including your name, billing address, shipping address, email address, phone number and payment information. We refer to this information collectively as "Order Information".
We also collect information about your device, such as your web browser, IP address, time zone and cookies installed on your device. In addition, as you browse the store, we collect information about the individual web pages or products you view ("Usage Data").
How We Use Your Information
- To fulfil orders placed through our store, including processing payment, arranging shipping and providing invoices and order confirmations.
- To communicate with you about your order.
- To screen orders for potential risk or fraud.
- To provide you with information or advertising related to our products or services, when you have opted in to receive such communications.
Sharing Your Information
We share your personal information with third parties to help us use it as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the store.
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website and serving you.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated or deleted. To exercise this right, please contact us at the email address below.
Data Retention
When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Contact Us
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at support@norven.com.